Frequently Asked Questions

What is mobile medical service?

Mobile medical services bring certified healthcare professionals to you—whether you're at home, work, or in a community setting. It's modern care without the commute.

What kind of services do you offer?

We provide lab draws, specimen collection, wellness screenings, and more—right at your location.

Is mobile care safe and HIPAA-compliant?

Absolutely. Your health information is protected through secure systems and strict privacy policies. Our team follows all HIPAA regulations to keep your data safe.

Do I need to do anything to prepare for a visit?

We’ll let you know ahead of time if any fasting or paperwork is needed. Otherwise, just be where you say you’ll be—we handle the rest.

How do I schedule a mobile visit?

Scheduling is easy! Use our online booking system or call/text us directly. We'll confirm your appointment and send reminders so you're always in the loop.

Do you accept insurance?

We currently do not accept any insurance. However, you can order your labs at a discounted price online.

Can I request services for a loved one or team?

Definitely. We provide mobile care for individuals, families, and group settings—great for events, employee wellness programs, or home-bound loved ones.

What areas do you service?

We serve Houston and surrounding areas. Not sure if you're in our zone? Just ask—we’ll confirm and help you schedule.

What makes mobile medical services better than traditional clinics?

You get flexible scheduling, zero wait times, and personalized care—without the traffic, stress, or crowded waiting rooms.

HIPPA PRIVACY POLICY

Your Health. Your Privacy.

We’re here to make healthcare easy and safe—and that means protecting your personal information every step of the way.

What We Keep Safe

We protect details like your name, date of birth, and test results. This kind of information is called Protected Health Information (PHI).

Why We Use It

We only use your health information to:

  • Care for you and manage your treatment

  • Handle billing

  • Improve how we deliver care

We never use your info for advertising or selling—and we’ll always ask if anything extra needs your okay.

How We Keep It Secure

Your info is locked down with:

  • Secure computer systems

  • Staff trained in privacy protection

  • Strict rules on who can see your records